Legal Notice

Information pursuant to § 5 TMG (German Telemedia Act)

Maruan Attia
Industrial Designer (Dipl. Des.)
AttiaDesign

Mailing Address:
Ohlmüllerstraße 11
81541 Munich
Germany

Contact:
Phone: +49 163 9211224
Email: mail@attiadesign.com

VAT Identification Number:
DE298130440

Supervisory Authority:
Tax Office Munich, Dept. I
80269 Munich, Germany

Professional Information

The profession of industrial design is not subject to any special licensing or professional regulations in Germany.

Website Information

Copyright Notice:
All content and works on this website are subject to German copyright law.
Third-party content is clearly marked as such where applicable.

Responsible for content under § 18 (2) MStV:
Maruan Attia, Ohlmüllerstraße 11, 81541 Munich

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

In accordance with § 36 VSBG (Consumer Dispute Resolution Act), we declare:
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

Right of Withdrawal

General Right of Withdrawal

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to their commercial or self-employed professional activity.

You have the right to withdraw from this contract within fourteen (14) days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you (who is not the carrier) has taken possession of the goods.

To exercise your right of withdrawal, you must inform us (AttiaDesign – Maruan Attia, Ohlmüllerstraße 11 RgB, 81541 Munich, Germany, Email: mail@attiadesign.com, Tel: +49 163 9211224) by means of a clear statement (e.g., by email or letter) about your decision to withdraw from this contract.
You may use the withdrawal form template below, but it is not mandatory.

To meet the withdrawal deadline, it is sufficient that you send your notification of exercising the right of withdrawal before the end of the withdrawal period.

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Important Note on Made-to-Order Products

Please note:
Many of our products are made to order and individually manufactured based on your specifications.
In such cases, the right of withdrawal is excluded under Article 16(c) of the EU Consumer Rights Directive (and § 312g(2)(1) BGB in Germany), as the goods are not prefabricated and are clearly tailored to the customer’s personal needs.

A withdrawal or return is only possible by express mutual agreement, and only if production has not yet started.

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Consequences of Withdrawal

If you are entitled to withdraw from this contract and do so, we will refund all payments received from you, including standard delivery costs (excluding any additional costs incurred if you chose a delivery method other than the standard one offered), without undue delay and no later than fourteen (14) days from the day we received your withdrawal notice.

We will use the same payment method for the refund that you used in the original transaction, unless expressly agreed otherwise. You will not be charged any fees for this refund.

We may withhold the refund until we have received the returned goods or you have provided proof that you have sent them back – whichever comes first.

You must return the goods at your own expense without undue delay and no later than fourteen days after notifying us of the withdrawal.
You are only liable for any loss in value if this is due to handling beyond what is necessary to examine the nature, properties, and functionality of the goods.

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Exclusion / Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:

• the delivery of goods that are not prefabricated and are clearly customized or tailored to the personal needs of the consumer;

• the delivery of sealed goods which are not suitable for return due to health protection or hygiene reasons, if the seal has been removed;

• the delivery of goods which, after delivery, have been inseparably mixed with other items due to their nature.

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Withdrawal Form Template

(If you are entitled to withdraw from the contract and wish to do so, please fill out and return this form:)

To:
AttiaDesign – Maruan Attia
Ohlmüllerstraße 11 RgB
81541 Munich
Germany
Email: mail@attiadesign.com

– I/we () hereby withdraw from the contract concluded by me/us () for the purchase of the following goods ():
– Ordered on () / received on (*):
– Name of consumer(s):
– Address of consumer(s):
– Signature of consumer(s) (only if submitted on paper):
– Date:

(*) Delete where inapplicable.

Terms and Conditions

Scope
These terms and conditions apply to all purchases made by private customers from AttiaDesign – Maruan Attia [link to “Imprint”].
Private customers, in this context, are individuals with residence and delivery address in the Federal Republic of Germany, where the ordered goods are not attributable to their commercial or independent professional activity.
Business customers are asked to place orders via the business customer portal [link to business login].

Prices and Shipping Costs
All listed prices are final prices including VAT. The applicable price is the one valid at the time of your binding order.
Shipping costs are additional and depend on the shipping method, as well as the size and weight of the ordered product(s). Details can be found at [link to “Shipping Costs”].

Shipping Costs

Additional shipping charges apply and depend on the shipping method, size, and weight of the ordered product(s). Details can be requested at mail@attiadesign.com.

In the event of a return due to the exercise of your right of withdrawal [link to “Right of Withdrawal”], you are responsible for the cost of return shipping. We will refund the original product price and the standard outbound shipping charges, but not the cost of return.

Payment
Payment is due upon delivery via:

 

• • • Bank transfer
    • Credit Card
    • PayPal

 

Payment Default
If you are in default of payment, AttiaDesign – Maruan Attia is entitled to charge default interest of 5 percentage points above the base interest rate announced by the Deutsche Bundesbank at the time of the order.
If AttiaDesign – Maruan Attia incurs a higher verifiable loss due to the delay, we may claim that as well.

Right of Retention
You may only exercise a right of retention if your counterclaim is based on the same contractual relationship.

Delivery

 

1. 1. Delivery is made to the delivery address provided by the customer.
   2. If force majeure (natural disasters, war, civil war, terrorist attacks) makes delivery permanently impossible, AttiaDesign – Maruan Attia is released from the obligation to perform. Payments already made will be refunded immediately.
   3. AttiaDesign – Maruan Attia may also refuse service if it requires an effort that, considering the contract content and the principle of good faith, is grossly disproportionate to the customer’s interest in fulfilling the contract. Any payments already made will be refunded immediately.
   4. Bulky goods (packages larger than 1 sqm) are usually shipped via freight forwarding. AttiaDesign – Maruan Attia explicitly states that such goods will not be carried into the home.

 

Recommended Return Method

 

1. 1. 1. Please use the original packaging for returns, even if it was damaged during a functional inspection.
      2. Please use the enclosed prepaid return label. This is the easiest and most cost-effective return method. However, you are not obliged to use this method. If you choose a more expensive return method, you may be required to bear the additional cost.

 

Retention of Title
Until full payment of all claims arising from the purchase contract, the delivered goods remain the property of AttiaDesign – Maruan Attia. During this period, the goods may not be resold or otherwise disposed of. In particular, the customer may not grant third parties any usage rights.

Warranty Rights

 

1. 1. If the product is defective upon delivery (warranty case), AttiaDesign – Maruan Attia will, at your choice, either replace it or repair it at our cost.
      No warranty case exists in the following situations:
      a) Damage due to misuse or improper use
      b) Damage caused by external influences (e.g., extreme temperatures, moisture, physical or electrical stress, power fluctuations, lightning, static electricity, fire)
   2. No warranty is granted for damage caused by unauthorized repairs.
   3. If the requested remedy is disproportionate, the claim may be limited to the alternative remedy.
   4. For both repairs and replacements, the customer must return the item at AttiaDesign’s expense with the order number to the specified return address.
   5. If returning an item for replacement, the customer must compensate for any usage or depreciation not due to the defect.
   6. If the customer fails to fulfill their return obligation, they are liable under the applicable laws.
   7. If repair or replacement fails within a reasonable period, the customer may reduce the purchase price or withdraw from the contract.
   8. Further claims may exist based on a manufacturer’s warranty.
   9. The statutory warranty period is 2 years from delivery.

 

Liability

 

1. 1. AttiaDesign – Maruan Attia is liable for slight negligence only in the breach of essential contractual obligations and limited to foreseeable damage. This does not apply to damage to life, body, or health.
   2. Liability for intentional concealment of a defect or warranty commitments remains unaffected.
   3. We are also liable for accidental impossibility during delay, unless the damage would have occurred regardless.
   4. Personal liability of legal representatives, agents, or employees for slight negligence is excluded.

 

Applicable Law
This contract is governed exclusively by the laws of the Federal Republic of Germany, excluding the UN Sales Convention. Mandatory consumer protections in your country of residence remain unaffected.

Jurisdiction
If you are not a resident of Germany or your residence is unknown at the time of the complaint, the place of jurisdiction is [location of shop operator].

Dispute Resolution
As required by Article 14 (1) ODR Regulation and § 36 VSBG:
The European Commission provides a platform for online dispute resolution (ODR), accessible at:
http://ec.europa.eu/consumers/odr/
We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

Final Provisions

 

1. 1. If any provision of this contract is or becomes invalid, the validity of the rest of the contract shall remain unaffected, provided that it does not unreasonably disadvantage either party.
   2. Amendments or additions to this contract must be in writing.

Shipping Methods and Delivery Terms

Delivery Regions

Delivery to specific countries is possible upon individual request and agreement. Please contact us prior to ordering to clarify shipping options and costs for your destination.

Shipping Costs

Shipping costs are borne by the buyer and calculated individually based on size, weight, and destination.
The shipping method and final cost will be agreed upon before the contract is concluded.

By default, shipments are sent via DHL. Alternative logistics providers can be arranged upon request.

For larger or bulky items, shipping is handled by a freight forwarding company. Costs are calculated by the carrier based on volume and weight and charged to the buyer accordingly.

Note: Freight forwarding shipments usually do not include tracking numbers like standard parcel services. Delivery appointments are typically coordinated by phone or email directly with the freight company.

Free Shipping

Free shipping is only available when explicitly stated for a product or product variant.

All shipping prices include German VAT unless otherwise noted.

Payment Options

You may pay by:

• Bank transfer (prepayment)

• Credit card

• PayPal

Delivery Times

Unless otherwise specified in the product description, delivery takes:

• 3–6 business days within Germany

• 3–6 business days for international deliveries, depending on the country, shipping method, and customs clearance

Please note: No deliveries are made on Sundays or public holidays.

If your order includes items with different delivery times, we will ship all items together in one parcel unless otherwise agreed. In such cases, the delivery time is based on the item with the longest delivery period.

Pre-Orders and Large Orders

In the case of pre-ordered items, the seller reserves the right to cancel the order and fully refund the payment.

For large or custom orders, direct communication between buyer and seller is required to individually coordinate the process and delivery.

Payment Methods and Terms

General Information

All payments are handled based on individual agreements as outlined in the respective offer.
As a general rule, we work on a prepayment basis. Prices, payment terms, and deadlines will be clearly communicated before finalizing the order.

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Available Payment Methods

1. Bank Transfer (Prepayment)
Bank: Triodos Bank
Account Holder: Maruan Attia
IBAN: DE67 5003 1000 1036 1780 07
BIC: TRODDEF1

2. PayPal
PayPal payments are accepted upon request and confirmation.

3. Not yet available (planned for future use):
– PayPal Express
– Stripe (Credit Card, Sofort, Giropay, Apple Pay)

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Additional Payment Terms

• Pre-orders:
  For pre-ordered items, the seller reserves the right to cancel the order and fully refund the amount paid.

• Large orders:
  For large or custom orders, direct coordination between buyer and seller is required to clarify payment conditions and the overall process.

• Online shop prices:
  Final prices shown in the online store may not always reflect all additional costs. Please double-check that VAT and shipping fees are correctly calculated before completing your payment.

• Duties and Import Taxes:
  For deliveries outside of Germany, any applicable customs duties, taxes, or import fees are the sole responsibility of the buyer.
  The seller will only provide the administrative documents required by law (e.g. commercial invoices, customs declarations).

• Special Agreements:
  For individual payment terms, custom conditions, or project-specific arrangements, please contact us directly. You can find our contact details in the Legal Notice.

Legal Notice

Information pursuant to § 5 TMG (German Telemedia Act)

Maruan Attia
Industrial Designer (Dipl. Des.)
AttiaDesign

Mailing Address:
Ohlmüllerstraße 11
81541 Munich
Germany

Contact:
Phone: +49 163 9211224
Email: mail@attiadesign.com

VAT Identification Number:
DE298130440

Supervisory Authority:
Tax Office Munich, Dept. I
80269 Munich, Germany

Professional Information

The profession of industrial design is not subject to any special licensing or professional regulations in Germany.

Website Information

Copyright Notice:
All content and works on this website are subject to German copyright law.
Third-party content is clearly marked as such where applicable.

Responsible for content under § 18 (2) MStV:
Maruan Attia, Ohlmüllerstraße 11, 81541 Munich

Online Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/

In accordance with § 36 VSBG (Consumer Dispute Resolution Act), we declare:
We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

1. Responsible Party & Contact Information
   Responsible for this website under the General Data Protection Regulation (GDPR):
   Maruan Attia
   Ohlmüllerstr 404
   81541 Munich, Germany
   Email: mail@attiadesign.com
2. Business Form
   Sole proprietorship (Einzelunternehmen). No data protection officer has been appointed.
3. Hosting
   This website is hosted by one.com. According to the provider, DNS infrastructure is distributed across multiple data centers in Northern and Central Europe. The exact location of your stored data may vary depending on server allocation in EU, mainly in Denmark & Germany.
4. Data Collected and Purpose
   We collect the following data when you access this website:

• IP address
  
• Date and time of access
  
• Access path
  
• Browser type/version
  

These are collected to ensure technical functionality and website security.
Additionally, we use Google Analytics (via Site Kit by Google) to anonymously analyze user behavior and improve our content and structure.

 

5. Cookies & Tracking
   This website uses the Complianz Cookie Consent Tool, which asks for your explicit consent when you first visit the site (GDPR Art. 6(1)(a)).

The following services may use cookies, depending on your selection:

• Google Analytics: for anonymous usage statistics
• YouTube: if video content is embedded
• Google Fonts: if loaded externally
  

You can adjust your cookie settings at any time via the floating cookie icon at the bottom of the screen.

 

6. External Content & Integrations

• Google Fonts: loaded either locally or from Google servers
• YouTube: linked videos only, no embedded playback
• Instagram: linked via a profile icon (no embedded content)

7. Payment Providers & WooCommerce
   For order processing via WooCommerce, your personal data may be shared with:

• PayPal
• Bank transfer (data shared only with your bank and ours)

No data is transmitted to third countries.

 

8. Legal Basis for Processing

• Art. 6(1)(b) GDPR: for fulfilling a contract (orders, payments)
• Art. 6(1)(f) GDPR: legitimate interest (site security, analytics)

 

9. Data Retention

• Google Analytics data: anonymized and retained for up to 14 months
• Order data via WooCommerce: retained for at least 10 years for tax and legal purposes

 

10. Your Rights
    You have the right to access, rectify, delete, restrict, and transfer your personal data.
    You may withdraw your consent to tracking at any time via the cookie settings.
    You also have the right to file a complaint with a supervisory authority.

 

10. Changes to This Policy
    We may update this privacy policy to reflect changes in legal requirements or website functionality. The most recent version will always be published here.

Who we are

Our website address is: https://attiadesign.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

WooCommerce

We collect information about you during the checkout process on our store.

What we collect and store

While you visit our site, we’ll track:

• Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
• Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
• Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and order
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our store
• Comply with any legal obligations we have, such as calculating taxes
• Improve our store offerings
• Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

• Order information like what was purchased, when it was purchased and where it should be sent, and
• Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Really Simple Security

Really Simple Security and Really Simple Security add-ons do not process any personal identifiable information, so the GDPR does not apply to these plugins or usage of these plugins on your website. You can find our privacy policy here.

Google for WooCommerce

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.

WooCommerce Tax

By using this extension, you may be storing personal data or sharing data with external services. Learn more about how this works, including what you may want to include in your privacy policy.